Accessibility Statement

1. Our Commitment

The Community Sustainability Support Network (CSSN) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

2. Standards We Follow

This website aims to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

3. Accessibility Features

We have implemented the following accessibility features:

  • Clear navigation and consistent page structure
  • Alternative text for images and visual content
  • Keyboard navigation support for all interactive elements
  • Sufficient color contrast for text readability
  • Resizable text that can be adjusted using browser settings
  • Descriptive link text and form labels
  • Logical heading structure for screen readers

4. Known Issues and Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address these issues and improve our website's accessibility. If you encounter any accessibility barriers, please contact us using the details below.

5. Feedback and Reporting Issues

We welcome your feedback on the accessibility of the CSSN website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 working days.

6. Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

7. Technical Information

This website is built using modern web standards and technologies. We regularly test our website with:

  • Screen readers
  • Keyboard-only navigation
  • Automated accessibility testing tools
  • Manual testing by users with disabilities

8. Third-Party Content

Some content on our website may be provided by third parties. We are not always able to control the accessibility of third-party content, but we work with our partners to encourage accessible content.

9. Updates to This Statement

We regularly review and update this accessibility statement. This statement was last updated on June 8, 2026.

10. Contact Us

If you have questions or concerns about accessibility on our website, please contact us at contact@cssn.uk.

Last updated: June 8, 2026